Extend Your Warranty!
Extend your warranty an extra 6 months by registering your product purchase. Register your product within 90 days of purchase to extend your warranty by an additional 6 months, for a total of 18 months.
Register Your PurchaseLimited Warranty
Glow Stream LLC (the “Company”) warrants this product against defects in material or workmanship for the time periods and as set forth below. Pursuant to this Limited Warranty, the Company will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product. For the purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your exclusive remedies.
Term: For a period of one (1) year from the original date of purchase of the product, Glow Stream will, at its option, repair or replace with new or refurbished product or parts, any product or parts determined to be defective. This period is extended by six (6) months if the Company is notified of the purchase within ninety (90) days of purchase by registering the product with the Company.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover technical assistance for hardware or software usage and it does not cover any software products whether or not contained in the Product; any such software is provided “AS IS” unless expressly provided for in any enclosed software Limited Warranty. Please refer to the End User License Agreements included with the Product for your rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree of production to the Company’s authorized service facility specified. It is your responsibility to backup any data, software or other materials you may have stored or preserved in your unit. It is likely that such data, software, or other materials will be lost or reformatted during service and the Company will not be responsible for any such damage or loss. A dated purchase receipt is required. For specific instructions on how to obtain warranty service for your product,
Visit Glow Stream’s Web Site:
glowstream.io/support
Or call the Glow Stream customer support phone number
1-800-297-9071
Repair / Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement product for the remainder of the original Limited Warranty period or for ninety (90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become the property of the Company.
This Limited Warranty only covers product issues caused by defects in material or workmanship during ordinary use; it does not cover product issues caused by any other reason, including but not limited to product issues due to acts of God, misuse, limitations of technology, or modification of or to any part of the product. This Limited Warranty does not cover Company products sold AS IS or WITH ALL FAULTS or consumables (such as fuses or batteries). This Limited Warranty is invalid if the factory-applied serial number has been altered or removed from the product. This Limited Warranty is valid only in the United States.
LIMITATION OF DAMAGES: THE COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state.